Question 1

How do I place an order?

Accepted Answer

Browse our catalog, add products to your cart, and continue to checkout. Sign in or create an account, choose a payment method, upload your payment proof, and submit the order. You will receive delivery on the same account, usually within minutes.

Question 2

Can I request a product that is not listed?

Accepted Answer

Yes. Message us on WhatsApp with the exact product, plan, and duration you need. We source most digital products, subscriptions and software keys — usually within the same day — and quote you a fair PKR price.

Question 3

Do you offer bulk or team pricing?

Accepted Answer

We do. For team plans, multiple licenses, or reseller quantities, contact us on WhatsApp. Bulk orders often ship faster and at a lower per-unit rate than the public listing.

Question 4

What payment methods do you accept?

Accepted Answer

We accept Bank Transfer, Easypaisa, JazzCash, SadaPay and NayaPay. All accounts are shown at checkout — pick whichever is easiest for you and upload the payment receipt to confirm the order.

Question 5

Are prices in PKR? Do you charge extra fees?

Accepted Answer

Every price on AYIDIN is the final price in Pakistani Rupees. No hidden currency conversion, no service fees at checkout. What you see is what you pay.

Question 6

Is it safe to send my payment proof?

Accepted Answer

Yes. Receipts are uploaded over an encrypted connection and are only visible to our order team. We never post transaction details publicly and we never ask for your account passwords or OTPs.

Question 7

Do you accept international payments?

Accepted Answer

By default AYIDIN.PK is optimised for Pakistan-based buyers using local methods. For international orders (Wise, Payoneer, USDT) message us on WhatsApp and we'll arrange a manual invoice.

Question 8

How fast is delivery?

Accepted Answer

Most digital products — subscriptions, software keys, top-ups — are delivered within 5–30 minutes after your payment is confirmed. Some providers (particularly custom plans and newer accounts) can take a few hours during peak times.

Question 9

How do I receive my product?

Accepted Answer

You will receive your credentials, keys or activation instructions in two places: inside your AYIDIN dashboard under your order, and as a WhatsApp message. Keep both handy in case you need to re-activate later.

Question 10

What if I ordered late at night?

Accepted Answer

Automated products deliver 24/7. For products that require manual activation, expect a short wait outside business hours — usually first thing in the morning. Your order stays queued the whole time.

Question 11

Is there a warranty on subscriptions?

Accepted Answer

Yes. Every product comes with a practical warranty for its listed duration. If the account or key stops working as described, message us on WhatsApp with your order ID and we replace it — usually within the same day.

Question 12

Can I get a refund?

Accepted Answer

If we cannot deliver your product or a working replacement, you are entitled to a full refund to the same account you paid from. We do not offer refunds for change-of-mind after a working product has been delivered.

Question 13

My product stopped working. What do I do?

Accepted Answer

Open a chat on WhatsApp with your order ID and a short description of the issue (a screenshot helps). We diagnose it, offer a replacement if it is covered, and confirm the fix once you are back up and running.

Question 14

How do I track my order?

Accepted Answer

Sign in and open your dashboard — every order shows its current status, payment confirmation, and delivery details. You will also receive WhatsApp updates for every major step.

Question 15

I forgot my password. What now?

Accepted Answer

Use the 'Forgot password' link on the sign-in page. We email you a secure reset link that expires shortly for safety. If the email does not arrive, check spam or message us on WhatsApp.

Question 16

Can I change my email or delivery contact?

Accepted Answer

Yes. Contact us with your order ID and the new detail you want to use. For account email changes we may ask you to verify from the current email first.

Question 17

Are these original / official products?

Accepted Answer

Yes. AYIDIN sources subscriptions and keys through legitimate channels. If a product is listed as a shared or family plan, that is clearly stated on the product page so you know exactly what you're buying.

Question 18

Can I use the product on multiple devices?

Accepted Answer

It depends on the provider. Every product page lists device limits, region restrictions and simultaneous streams where relevant. If it's not listed and you need to know, ask us before ordering.

Question 19

Do subscriptions auto-renew?

Accepted Answer

No. AYIDIN subscriptions are one-time purchases for a fixed duration. Before your plan ends you'll get a reminder — renew whenever you're ready, no surprise charges.

How can we help you today?

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